Founded by John Grout, Managed by Mark Graban
Mistake-Proofing the Design of Health Care Processes
“In this report, the author draws from multidisciplinary sources to share examples of practical process and design changes that can mitigate human error in health care.”
The Mistakes That Make Us
By Mark Graban
The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is the latest book from Mark Graban about topics including:
- How to prevent certain mistakes, including checklists and mistake-proofing
- How to cultivate a culture where the mistakes that do happen lead to learning and improvement… prevention instead of punishment.