By John Grout
Unfamiliar with mistake-proofing? Don’t know where to start?
This page is designed to reduce information overload by recommending a starting place for those just starting to learn about mistake-proofing (a.ka. poka-yoke).
This page provides mistake-proofing information that meets the following criteria:
- It provides a good introductory description of mistake-proofing, and
- It is likely to be available at a good collegiate library or it costs less than $25
Step 2. Then, read any or all of the following articles:
Chase, R. B., and D. M. Stewart. 1994. Make your service fail-safe. Sloan Management Review (Spring): 35-44.
Robinson, A.G. and D. M. Schroeder. 1990. The limited role of statistical quality control in a zero defects environment. Production and Inventory Management Journal 31(3): 60-65.
Bandyopadhyay, J. K. 1993. Poka yokay systems to ensure zero defect quality manufacturing. International Journal of Management 10 (1): 29-33.
Step 3. If reading the articles makes you want to invest money in more information, try one of the following books.