John Grout’s Mistake-Proofing Center

Founded by John Grout, Managed by Mark Graban

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Mistake-Proofing the Design of Health Care Processes

By John Grout, Berry College:

“In this report, the author draws from multidisciplinary sources to share examples of practical process and design changes that can mitigate human error in health care.”

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The Mistakes That Make Us

By Mark Graban

The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is the latest book from Mark Graban about topics including:

  • How to prevent certain mistakes, including checklists and mistake-proofing
  • How to cultivate a culture where the mistakes that do happen lead to learning and improvement… prevention instead of punishment.

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