Founded by John Grout, Managed by Mark Graban
The Mistakes That Make Us
By Mark Graban
The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is the latest book from Mark Graban about topics including:
- How to prevent certain mistakes, including checklists and mistake-proofing
- How to cultivate a culture where the mistakes that do happen lead to learning and improvement… prevention instead of punishment.