Books on Mistake Proofing

By Site Founder John Grout:

Mistake-Proofing the Design of Health Care Processes

Free PDF eBook via AHRQ


By Site Manager Mark Graban:

The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation

Get a free preview PDF


Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement

Read a free excerpt


Recommended by John Grout:

Mistake-Proofing: Designing Errors Out

By Richard B. Chase and Douglas M. Stewart (2008)

Free PDF eBook (shared with permission)

Via Amazon (out of print)


Other Mistake-Proofing Books:

Mistake-Proofing for Operators: The ZQC System (The Shopfloor Series)

Mistake Proofing for Lean Healthcare (Lean Tools for Healthcare Series)

Make No Mistake!: An Outcome-Based Approach to Mistake-Proofing

Poka-Yoke: Improving Product Quality by Preventing Defects

Zero Quality Control (Shigeo Shingo)