Author: Mark Graban
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Excerpts on Mistake-Proofing from “Lean Hospitals”
The following is material excerpted, adapted, and annotated from Mark Graban’s book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. The terms “mistake-proofing” and “error-proofing” can be used interchangeably, as John Grout says… mistake and error are basically synonyms. Creating Quality at the Source through Error-Proofing Ensuring quality at the source (the Japanese word…
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Preventing a Shift Out of Park with Foot on Accelerator
Modern vehicles require the driver to put their foot on the brake pedal before shifting out of “Park.” This effectively prevents a driver from shifting into Drive or Reverse while their foot is on the gas pedal / accelerator. That’s far more effective than a warning sticker on the sun visor.
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Keurig Coffee Machine Won’t Brew without a Cup in Place
Quite often, when I’m in a hotel room, the coffee maker is a single-serving Keurig branded machine, like the one pictured above. To avoid the mess caused by a distracted traveler forgetting to put a cup or mug under the dispenser, the base where the cup goes has a sensor that can tell if even…
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Protecting Against Hot Water Scalding
Lots of scald protectors are available. They come in a variety of configurations. They close off the water flow if the water temperature becomes too hot. Plumbing devices and scald protectors are crucial in ensuring safety in residential and commercial buildings by mitigating the risk of burns from excessively hot water. These devices are designed…
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Mistake Proofing Against Scheduling Two WordPress Posts on One Day
Publishing two posts on the same day isn’t the worst thing ever, but my aim at LeanBlog.org is to keep things to at most one post per day. Doing so helps “level load” the reading for my regular readers. And it allows me to level-load my social media posts about the blog posts. I recently…